Privacy Policy

Introduction

ResumeBuilder ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using ResumeBuilder, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Information You Provide

We collect information you provide directly to us, including:

• Account Information: Name, email address, password, and profile details
• Resume Content: Work history, education, skills, and other information you include in your resume
• Payment Information: Billing address and payment method details (processed securely by our payment provider)
• Communications: Messages you send to us, including support requests and feedback

Information Collected Automatically

When you use our services, we automatically collect:

• Device Information: Browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent on the platform
• Log Data: IP address, access times, referring URLs

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Personalize and improve your experience
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Send promotional communications (with your consent)

Data Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your data
• Restriction: Request restriction of processing

To exercise these rights, please contact us at privacy@resumebuilder.com.

Cookies & Tracking

We use cookies and similar tracking technologies to collect and track information about your use of our services. You can control cookies through your browser settings.

Types of cookies we use:

• Essential Cookies: Required for the website to function
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@resumebuilder.com
• Address: 123 Market Street, Suite 400, San Francisco, CA 94105

For EU residents, you may also contact our Data Protection Officer at dpo@resumebuilder.com.